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    Payments and Refunds

    Our subscription packages are non-refundable. We offer a "reduced cost/no expiration" subscription package as well as annual memberships. If you are unsure of your purchase decision, we encourage you to try the "reduced cost/no expiration" package first, before purchasing an annual subscription. You are welcome to cancel at any time, but we cannot issue refunds for our subscriptions.

    Charge Disputes
    If you have disputes regarding charges, you have 45 days from the date of the charge to dispute it, contact our support team concerning any charges.

    Canceling Service
    To cancel your account, simply sign-in to your Account and use the contact form to contact support to cancel your account on your behalf.

    Customer Support
    If you have any questions about SimplyBG payments or package subscriptions, please contact SimplyBG customer support.