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Latest Support News

SimplyBG strives to support all Internet enabled devices, desktops, tablets, handhelds, and more. And since SimplyBG is a Web-Application, it depends on the Internet Web-Browser on your device to support basic functionality.

Many of these devices have the ability to run many different Web-Browsers, such as Google Chrome, Opera, Silk, Mozilla Firefox, Internet Explorer, Edge, Safari, Slimjet, Netscape, QupZilla, Konqueror, Epiphany and many others.

There exists a vast variety of compliance and feature supported in these Internet Web-Browsers. This page is dedicate to helping you understand what you'll expect from your device and preferred Web-Browser when playing backgammon at SimplyBG.

In most cases, any problems you're experiencing with SimplyBG on your device will likely be remedied by simply switching to on the the preferred free browsers, Google Chrome or Mozilla Firefox.

Most likely you were able to connect with SimplyBG and begin playing without issues. If you are experiencing play issues, please continue reviewing the support notes on this page relevant to your specific setup.. If your particular device and Web-Browser are not noted here, and you're experiencing problems, please use the Feedback form found on the /play/ page where the backgammon board is shown. The Feedback form will not only send your message, it will report specific details about the platform you're running on, release versions included.

Apple Safari

Although many players use Safari without issues, several have experienced problems with audio not work and checkers not moving, specifically with version 12 or newer. If you are experiencing problems, consider switching to Google Chrome or Mozilla Firefox, both are available as free installs on Apple products.

Google Chrome

Some have be unable to play using Google Chrome version 71 on the OSX platform version 10.14.2. Investigation on this combination of browser and OS are currently being looked into.
Otherwise, no known issues.

Amazon Kindle

No known issues.

Android

No known issues.

Iphone

No known issues.

Ipad

Other than issues noted above relating to the Safari Web-Browser, No known issues.

Microsoft Surface

No known issues.

Last updated: 2019-01-15